When my husband and I decided to sell our home and my parents home in Weston and move somewhere west of Worcester, I contacted a few real estate agents in the Central Mass area whose names were given to me by friends. None of them were very helpful so when my husband and I saw a house that we were interested in in the Auburn area I looked online for another agent and saw Lamacchia who I recognized from TV commercials. My phone call to Lamacchia was the best decision we ever made. We met Karole O'Leary at the Auburn house that we were interested in and a great friendship was born. We enjoyed working with Karole right away. We could tell that her goal was for us to find the house of our dreams. When we found our house in Spencer Karole handled all the negotiations, helped us get a very fair deal and worked it out so that we could bid on the house even though we had not sold our houses yet. We just can't say enough about Karole and how much we enjoyed working with her. This fall we are planning to have Karole over for a visit to our new house. When we all fell in love with the house, including Karole, we declared that the screen porch and the kitchen, which both have beautiful views, were officially Karole's rooms. Can't wait to have a glass of wine with her in either room! You are fortunate to have such a great person working for your company. I usually have a love-hate relationship with sales people because they can be too agreeable and come off phoney but Karole is genuine through and through - I would recommend her to everyone.